Single Service
NZD 180 / hour (on-site)
- Fault triage and repair work on selected devices
- PM checks and quick corrective actions
- Service notes and closure records
Best for: urgent issues or ad-hoc service requests.
Service options and contract pathways
Packages & Pricing
Structured options for clinics needing one-off support, regular PM / CM coverage, or a clinic-wide service contract.
Choose the service model that fits your site
Simple commercial pathways built around equipment scope, service frequency, and reporting needs.
Small Service Contract
From NZD 1,490 / month
- Clinic PM / CM coverage for an agreed equipment list
- Scheduled monthly visit with remote follow-up
- PAM setup with asset register, work-order tracking, AI-assisted intake, and due reminders
- Compliance workflow upkeep and record maintenance
Best for: smaller clinics needing ongoing reliability and control.
Full Service Contract
Custom quote (scope-based)
- PM and CM across clinic-wide covered equipment scope
- PAM ongoing management across asset records, work orders, service traceability, AI-assisted intake, and procurement visibility
- Planned service schedule and fault response pathway
- Complete service history and audit-ready records
Best for: clinics wanting a full outsourced clinical engineering pathway.
Service comparison
A clearer view of response, coverage, reporting, and compliance support across each service option.
Single Service
- Response: By booking / urgency
- Visit frequency: Ad-hoc
- Device coverage: Selected devices
- Monthly reporting: No
- Compliance tracking: Basic / task-based
Small Contract
- Response: Priority contract response
- Visit frequency: Monthly
- Device coverage: Agreed equipment list
- Monthly reporting: Yes
- Compliance tracking: Included
Full Contract
- Response: Scope + SLA based
- Visit frequency: Planned service schedule
- Device coverage: Clinic-wide covered assets
- Monthly reporting: Yes
- Compliance tracking: Full ongoing management
Commercial notes
- Final scope is confirmed by asset list and site requirements
- Travel, parts, and third-party vendor costs are quoted separately unless included
- Workflow and records can align to AS/NZS 3551:2012 and AS/NZS 3760:2022 where applicable
Next step
Start with a short scoping discussion to map your equipment environment and select the most suitable contract pathway.