Clinical engineering service scope

Services

Licensed clinical engineering services for supported equipment categories, with hands-on maintenance, repair, documentation, and lifecycle workflow support.

Core responsibilities

Practical service delivery built around reliability, traceability, and disciplined equipment support in real clinical environments.

Preventive Maintenance (PM)

Planned servicing, calibration coordination, inspection workflow, and reliability checks.

Corrective Maintenance (CM)

Fault triage, repair work, verification, and structured closure records.

Asset Commissioning

Installation verification, acceptance workflow, handover support, and initial asset setup.

Documentation & Records

Service traceability, maintenance history quality, and review-ready technical records.

Plutox Asset Management (PAM)

PAM is a structured equipment oversight service designed to help clinics maintain an asset register, track service history, monitor work orders, and receive reminders when maintenance is due or overdue.

Asset register

Record equipment lists, models, serials, locations, and service status in one structured view.

Work order tracking

Track open faults, actions taken, closure records, and maintenance continuity over time.

Due-date reminders

Monitor upcoming and overdue maintenance activity with clearer visibility and reminders.

Lifecycle visibility

Support repair-vs-replace decisions with better service history and asset oversight.

Scope by equipment type

Support organised around common clinic equipment groups and practical service workflow needs.

Patient monitoring systems

Vital signs and physiological monitor categories, alarm workflow checks, and monitor-related service records.

Cardiology diagnostics

ECG equipment categories, accessory / lead workflow checks, and documentation quality.

Infusion therapy devices

Infusion pump lifecycle support, PM cycle control, and fault / repair tracking.

Ward and support equipment

Pulse oximeters, suction units, selected respiratory support devices, and ward equipment systems.

Compliance & documentation

Workflow and records can align to AS/NZS 3551:2012 and AS/NZS 3760:2022 where applicable.

Focus areas include service traceability, maintenance evidence consistency, and audit-ready records.

What clients can expect

Lower avoidable downtime through tighter PM / CM execution
Clearer repair-vs-replace decisions through lifecycle visibility
More consistent records for operational and compliance review
Better vendor communication through clearer technical context